eServices

Encentus FCU offers a variety of ways for you to access and manage your money.  Do you need to project how long it will take you to save a certain amount of money?  Try our free calculators.  Do you want to go paperless?  We have a ton of    e-services!  Do you have a car to sell?  We offer a place to list it on our website!   Check out all of our services under our “Manage” pages!

Everything is online or on your phone today.  And so are we!  Whether you like the convenience of e-services or are trying to do what you can for the environment by limiting the amount of paper waste, we’ve got a way to help!

Our online banking website is easy to use and gives you access to so much!  There are several tabs inside Home Banking.  Here’s what they all do!

  • Home – gives you an overview of all your accounts (including those you are joint on) and their balances.
  • Accounts – Gives you an option to view the history or details on each of your accounts.
  • Transfers – Move money around in this tab.  Transfer money to your children, move money into your checking from your savings, or make a loan payment here!
  • Statements – If you’ve signed up for e-statements, this is where you’ll find them.  We save the last 24 months of statements for your viewing pleasure.  This is also where you can sign up for or cancel e-statements!
  • Bill Pay – Our bill pay is linked to your home banking site, so once you agree to the terms and conditions page, you will go directly to bill pay when you click on this tab.  Read more about Bill Pay.
  • Applications Our online loan application is located under this tab.  Apply for any type or amount right from this form.  Our loan officer is notified immediately via email that your application is waiting!
  • Services – Change your password or email address here.  You can even change the name of any account to make it more recognizable or meaningful to you.  For example, you may want to change “Vacation Club” to “Money for My Trip to Europe!”  Please avoid offensive language.
  • Mail – This is probably the best way to contact our staff.  It’s a secure email, so we know who we are talking with and can provide more information than through regular email.  This is also the best place to notify us of an address change!
  • Alerts – Did you know our home banking site can notify you via text or email when your balance is low or when a particular check clears?  Other alerts are available, too, and you can set them up under this tab!
  • Stop Payment – You can request a stop payment under this tab.  Please remember, this stop payment is for a check ONLY.  If you want to place a stop payment on an ACH withdrawal, please contact our office.
  • Encompass This is our Personal Financial Management site.  Read more about Encompass.

Our mobile app is located in both iTunes and your Google Play Stores.  Our new mobile app went live October 1, 2015.  It contains features our old one did not.  For example, you can now access bill pay and eDrop from your mobile app!  Have everything at your fingertips with eBranch!

eDrop is our remote deposit capture service.  Snap a picture of your check with your phone and deposit it from the comfort of your home or even while you’re on vacation!  Formerly a separate app from our old mobile banking app, eDrop is now located inside eBranch.  You’ll have to re-register for the service, but this eDrop is new.  Your checks will now be deposited within minutes rather than days!  Just make sure the picture is clear and the amount is under $1,000.  If you regularly deposit larger checks or multiple checks, please request special approval so these deposits won’t be delayed!

Our Personal Financial Management site is located inside Home Banking.  This can be helpful if you want to set savings goals, monitor spending, and just get a better grip on your finances.  You can also set up accounts at other financial institutions on this tab so you can monitor spending in multiple accounts from one location!

Our bill pay is located inside our Home Banking site AND inside eBranch.  It is easy to use, will accept e-bills, and will send you notices when important things happen!  You can even set up a transfer to your account at another financial institution or make a payment to a friend!  When you click on the Bill Pay tab, the main page shows you an easy to read list of upcoming transactions, a list of payments made since your last log in, any ebills awaiting action by you, and any messages from Bill Pay.  If you are joint on any other accounts, you can even link them here so you can pay bills from your various credit union accounts.

Our e-statements are accessed via Home Banking.  If you get tired of sorting through all that mail at home, sign up for e-statements.  You’ll still receive all the notices of promotions and new things happening at Encentus, you’ll just get all of it electronically!