Overview

Virtual Branch gives you an overview of all your accounts (including those you are joint on), their balances and a snapshot of your recent history.  You can see any Alerts and Schedule transfers.

Account Access

Gives you an option to view the history or details on each of your accounts.  When you click on an account, you will be able to see your e-statements, set account alerts, transfer funds, and export/print transactions.  Within this tab, you will be able to access more tabs:

• Transfer Funds – Move money around in this tab.Transfer money to your children, move money into your checking from your savings, or make a loan payment.
• Scheduled Transfer – View any of your future scheduled transfers.
• Transfer History – View the history of previous transfers made.
• Account to Account Transfer – Transfer funds to or from at ANY financial institution.You are limited to $1,000 per transfer and you can transfer up to $2,000 per day.You may not exceed $5,000 in transfers per week.Outgoing A2A’s are a $1.50 fee, and incoming A2A’s are $1.00 fee.
• History Search – Search your account history for a specific time frame or check number.

Once you agree to the terms and conditions page, you will go directly to Bill Pay when you click on this tab.

Our bill pay is located inside Virtual Branch.  It is easy to use, will accept e-bills, and will send you notices when important things happen!  You can even set up a transfer to your account at another financial institution or make a payment to a friend!  When you click on the Bill Pay tab, the main page shows you an easy to read list of frequently used merchants. At the top of the page you will see the following options: Set Up/Change Payments, Quick Pay, Scheduled Payments, Payment Calendar, Payment History, and Merchant Accounts. 

Before scheduleing a payment, you must add your merchant from the Merchant Accounts Tab. If you would like for this merchant to appear on your main billpay page, check the "Frequently Used Merchant" box. 

Once the merchant is entered, you can schedule a payment on the Set Up/Change Payments tab. Once scheduled, you can review the payment on the "Scheduled Payments" tab. 

Our Personal Financial Management site is located inside Virtual Branch.  This can be helpful if you want to set savings goals, monitor spending, and just get a better grip on your finances.  You can also set up accounts at other financial institutions on this tab so you can monitor spending in multiple accounts from one location!

From within this tab, you will be able to view alerts, additional services, and make requests.  The follow options are within the Self Service Tab.

Alerts

Did you know Virtual Branch can notify you via email when you balance is low or when a particular check clears?  Other alerts and reminders are available to, just set them up in this box.

Additional Services

View your e-statements and edit your e-statement preferences from within this link.  Click e-notices to sign up for the credit union to email you your applicable notices.  Click Mobiliti to sign up for Mobile Banking.

Member Requests

From here you can access quick links for check reorders, check stop pays, statement reprints and check copies.  You can also apply for a loan. 

• Envelope – This is probably the best way to contact our staff.  It is a secure email, so we know who we are talking with and can provide you with more information than through regular email.
• Lock – Change your password or long ID here.  You can also change security questions and security phrase.
• Gear – Set your Virtual Branch preferences, update your personal information (this updates your information with us immediately!) and look at your account listing.
• X – Logs you out of the virtual Branch